Relay Economics by Use Case

Snapshot of the cost benefits merchants can enjoy when integrating Relay

Third-Party Only

*marketplace handles lead generation and fulfillment

Commission

$7.50

Customer Delivery Fee

$3.00

Relay Fee

$0.00

Net Cost of Delivery

$7.50

🔻 Marketplace owns customer

🔻 Marketplace keeps delivery fee

🔻 Marketplace controls support

🔻 Additional fees for marketing

Third-Party w/ Relay

*switching to self-delivery on marketplaces and using Relay fulfillment

Commission

$1.50

Customer Delivery Fee

$3.00

Relay Fee

~$5.00

Net Cost of Delivery

~$3.50

🟢 Merchant owns customer

🟢 Relay manages support at no cost

🟢 Merchant keeps delivery fee

🟢 End-to-End Tracking

Relay vs In-House

*how does Relay stack up against employing your own drivers

Hourly Wage

$15.00 / hr

Deliveries per Hour

~2

Customer Delivery Fee

$3.00

Net Cost of Delivery

$4.50

🟢 Merchant owns customer

🔻 Merchant manages support

🔻 Merchant deals w/ churn issues

🔻 No tracking technology


Relay

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