Relay Economics by Use Case
Snapshot of the cost benefits merchants can enjoy when integrating Relay
Third-Party Only
*marketplace handles lead generation and fulfillment
Commission
$7.50
Customer Delivery Fee
$3.00
Relay Fee
$0.00
Net Cost of Delivery
$7.50
🔻 Marketplace owns customer
🔻 Marketplace keeps delivery fee
🔻 Marketplace controls support
🔻 Additional fees for marketing
Third-Party w/ Relay
*switching to self-delivery on marketplaces and using Relay fulfillment
Commission
$1.50
Customer Delivery Fee
$3.00
Relay Fee
~$4.00
Net Cost of Delivery
~$2.50
🟢 Merchant owns customer
🟢 Relay manages support at no extra cost
🟢 Merchant keeps delivery fee
🟢 End-to-End Tracking
Relay vs In-House
*how does Relay stack up against employing your own drivers
Hourly Wage
$15.00 / hr
Deliveries per Hour
~2
Customer Delivery Fee
$3.00
Net Cost of Delivery
$4.50
🟢 Merchant owns customer
🔻 Merchant manages support
🔻 Merchant deals w/ churn issues
🔻 No tracking technology
Relay
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